Developing a Data-Driven Feedback Program
Do you believe that member feedback can be a strategic advantage?
Do you want to use member feedback to improve your member experience, enrich your data, power your marketing, and grow your credit union?
Maps Credit Union accomplished just that.
This webinar will highlight how Maps Credit Union combined data analytics and member sentiment to improve decision-making and profitability.
Brenton Paulsen, VP of Data Strategy at Maps Credit Union, and David Deckelmann, CEO of LiveSurvey, will discuss:
- How they paired member sentiment with member data;
- What kind of actionable insights they got; and
- How your credit union can do the same.
Register for the webinar below to get your Zoom link!