LiveSurvey Blog

credit union survey use cases with livesurvey

15 Survey Use Cases for Credit Unions

June 27, 2023

Credit unions have two options when it comes to the voice of the member: Listen or ignore. If you listen to the voice of the member, you may uncover better strategic options and direction. If you ignore them, you have…

LiveSurvey on CUbroadcast at Trellance23

May 30, 2023

David Deckelmann

Member Insight, Strategic Survey Ideas, Survey strategy

Original title: How Maps Used Analytics and Sentiment to Improve Decisions and Profitability. That might tell you where this is going… So, we recently had the pleasure of talking with Mike Lawson on CUbroadcast. We got to discuss one of…

Using Surveys to Improve Employee Performance

May 16, 2023

David Deckelmann

Strategic Survey Ideas, Survey strategy

Credit union surveys have the power to transform many aspects of a credit union. And one of the most important aspects of any organization is the people who run it. In fact, it’s possible to use surveys to improve employee…

Member Survey Question Ideas for Credit Unions

April 24, 2023

David Deckelmann

Strategic Survey Ideas

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Embarking on the journey of credit union surveys may leave you wondering which questions to ask. While we can’t provide a one-size-fits-all set of questions, we can offer guidance on crafting survey questions tailored to your credit union’s needs. Read…

Upsell cross sell member survey for credit unions from livesurvey

How Member Surveys Can Reveal Upsell and Cross-Sell Opportunities

March 7, 2023

David Deckelmann

Survey strategy, Surveys

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It’s not always easy using the massive amount of data that credit unions create. Fortunately, survey data doesn’t require analytics to be useful.

What is the Benefit of Peer Benchmarking?

February 6, 2023

David Deckelmann

Strategic Survey Ideas, Surveys

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Peer benchmarking is the process of evaluating your credit union against its competitors. While comparing two or more businesses, you may learn about how well match up against similar organizations. That’s all well and good, but does comparing oneself to…

Credit union surveying members with live survey

Are You Surveying the Right Members at Your Credit Union?

January 11, 2023

David Deckelmann

Survey strategy

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Not only is it possible to get biased results by surveying the wrong people—it’s also possible to introduce noise that makes results hard to understand.