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From Data to Decisions: Set Benchmarks With Member and Staff Surveys
If you’ve ever set a goal without a way to measure it, you know how tricky it can be to know if you’re really making progress. That’s where benchmarks come in. For credit unions, they’re like mile markers on the road, helping you see where you are, how far you’ve come, and where you still…
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Closing Strong: How Credit Unions Can Use Member Feedback to Hit Q4 Goals
Can you believe we’re already in Q4? The year has flown by, and if you’re like most credit union leaders, you’re probably looking at the calendar and thinking about how to finish strong. It’s the season where goals are top of mind, budgets are getting wrapped up, and big plans for the new year are…
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Planning for 2026: Let Member Feedback Shape the Future
How Credit Unions Can Use Member Feedback to Drive 2026 Strategic Planning As 2025 winds down, (ok yeah we’re only in Q3 but let’s face it, it goes quick!) credit unions are already looking ahead to 2026, and the most forward-thinking institutions are turning to one powerful resource to guide their planning: real-time member feedback.…
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