Why We’re Different

LiveSurvey is proudly 100% credit union-owned, designed by people who truly understand the needs of credit unions and their members.

9

Years of
Operation

9

+ Credit Unions
Served

People out of focus in the background at table with computers.

What Sets Us Apart

LiveSurvey stands out from other survey platforms in several keyways that make it particularly valuable for credit unions and other financial institutions:

  • Real-Time Surveys: Capture instant feedback at every step of the member journey.
  • Generative AI-Powered Insights: LiveSurvey is the only survey platform in the credit union space that uses AI to analyze feedback, uncover sentiment, and detect emerging issues in real time.
  • Continuous Experience Tracking: Monitor satisfaction over time and stay proactive with ongoing journey insights.
  • Cross-Departmental Surveying: Collect insights from lending, branch ops, digital channels, and more for a 360° view.