LiveSurvey is already the only credit union-specific survey that delivers realtime surveys and results after transactions. It’s also flexible, able to reach your members through several media. However, there’s always room for improvement.
We at LiveSurvey hear the term “omnichannel” often. That makes us think it’s important somehow. And so, to further extend our nearly omnichannel reach, we’ve done the unprecedented:
We’ve developed our very live survey.
That’s right! LiveSurvey will now hire a team of local high schoolers to show up at your members’ houses to survey them about their latest experience(s). They’ll bring that in-person touch that digital surveys so often lack. Not only that, but they’ll also bring appetites, attitudes, and varying levels of school spirit.
Of course, this is just the beginning. We know that truly great member experiences come via surveys as often as transactions. Personalization is the name of the game, and we have a strong road map forward. As we grow, we intend to move beyond high schoolers and entry-level laborers.
In the future, look forward to in-person surveys from professional bowlers, party clowns, magicians with comedy routines, and C-list celebrities.
After all, surveys should hold your attention!
What better way to hold it than with the best a couple $20 bills can buy?
We also invite you to check out our free NPS survey for your credit union. Unlike the live LiveSurvey, it’s no joke!