The Ultimate Guide to Credit Union NPS

There are many ways to track your credit union’s member experience. Yet, the Net Promoter Score (NPS) metric is perhaps the most widely used of them all.

Get the Guide

If your credit union wants to monitor or improve your NPS score, this guide will help.

Credit Union NPS The Ultimate Guide cover

It will show you:

  1. How to calculate and use your NPS
  2. How to improve your NPS
  3. Drawbacks and pitfalls to relying on NPS
  4. Resources to get started

With our Ultimate Guide to Credit Union NPS, your credit union will be able to grow its member experience program in 2025 and beyond!