LiveSurvey Blog

Member Insight

Any marketer worth their salt knows that different people want different things. And what people want isn’t entirely dictated by their income, either. No, people have different tastes, personalities, and needs as well. So, how can you ensure that your…

12 Survey Best Practices for Financial Institutions

December 19, 2019

Member Insight

Tis the season, or so we’re told. And although sometimes it’s hard to wrap up the year, we decided not to be Grinches. Rather, we’d like to spread a little good cheer—and great member experiences—to our friends in CU-ville. (Doesn’t…

What Is a Live Survey? And Why Would I Want One?

December 10, 2019

Surveys

A question we’ve found ourselves answering fairly often is this: What is a live survey? Considering that “live survey” is literally a part of our name, we might as well take the time to answer. So, without further ado, let’s…

How LiveSurvey Has Helped Credit Unions

December 3, 2019

Credit unions

Here at LiveSurvey, we work hard to ensure that credit unions have all the tools they need to succeed. Or maybe not all the tools. Maybe just one tool, actually. But that tool is knowledge. And you can do a…

Credit union millennial connection with livesurvey

Having Trouble Bringing Millennials and Gen Z to Your Credit Union?

November 26, 2019

No doubt you’ve seen the stats. If you haven’t, then you’ve probably at least heard them. And they don’t paint a promising picture for the future of credit unions: 75+% – the number of Millennials and Gen Z who don’t…

Increase profits with credit union survey from livesurvey

Increase Your Credit Union’s Profits with… a Survey!?

November 19, 2019

Credit unions

There are numerous reasons why any credit union should survey their members. Frankly, we could probably list a dozen off the top of our heads, and we’d just be getting warmed up. (Don’t believe us? Check our blog history.) But…

Member experience survey for credit unions from live survey

What to Avoid when Creating a Member Experience Survey

November 14, 2019

A good member satisfaction survey can help you take the pulse of your membership and learn what they’re really thinking. Survey feedback provides the insight you need to take your services to the next level. Unless that survey is used…

Member satisfaction survey for CUs from livesurvey

Three Credit Union Member Satisfaction Surveys You Need to Send

November 7, 2019

Ahh, the life of a credit union professional. You’re out there doing your darndest every day to keep your members taken care of and happy. (Okay, maybe some days you slack off just a little.) But after you put in…

What to do with bad survey scores from livesurvey

What to Do When You Get Low Survey Scores

October 31, 2019