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David Deckelmann in Strategic Survey Ideas
What We’ve Learned from Our Fun Credit Union Survey Ideas
A few years ago, American internet users took 11 years’ worth of quizzes in the course of a month. What’s wild is that users voluntarily took the quizzes, and for no compensation! At LiveSurvey, we’ve taken a page out of Buzzfeed’s quiz book and applied them to our own practices. Here’s what we’ve learned from […]
David Deckelmann in Survey Metrics
What Can a Credit Union Learn from Their NPS Score?
NPS scores can tell you a lot—or a little—depending on how you read them. Read on to learn what your credit union can learn from its NPS scores.
David Deckelmann in Strategic Survey Ideas
Getting Actionable Data from Transaction Survey Questions for Credit Unions
Credit unions can build better relationships with their members by surveying them. Read on to learn about how they can act on their survey data.
David Deckelmann in Strategic Survey Ideas
What a Credit Union Relationship Survey Will Not Tell You
Relationship survey can let credit unions know if they’re satisfied. But what can’t they tell you?