David Deckelmann in Member Insight

12 Survey Best Practices for Financial Institutions

Tis the season, or so we’re told. And although sometimes it’s hard to wrap up the year, we decided not to be Grinches. Rather, we’d like to spread a little good cheer—and great member experiences—to our friends in CU-ville. (Doesn’t exactly rhyme with “Whoville,” but that’s okay.) Maybe we’re watching too many Hallmark movies. Or […]

Live surveys from live survey

David Deckelmann in Surveys

What Is a Live Survey? And Why Would I Want One?

A question we’ve found ourselves answering fairly often is this: What is a live survey? Considering that “live survey” is literally a part of our name, we might as well take the time to answer. So, without further ado, let’s take a deeper look at our definition of a live survey. Then, we’ll discuss why […]

Live survey helps credit unions

David Deckelmann in Credit unions

How LiveSurvey Has Helped Credit Unions

Here at LiveSurvey, we work hard to ensure that credit unions have all the tools they need to succeed. Or maybe not all the tools. Maybe just one tool, actually. But that tool is knowledge. And you can do a whole lot with knowledge. We’d like to introduce two credit unions that have used our […]