David Deckelmann in Livesurvey product, Member Insight, Strategic Survey Ideas, Surveys

Credit Union Member Experience Tools: SurveyMonkey vs LiveSurvey vs Member Loyalty Group vs Raddon vs SoGo Survey

Credit union member surveys measure member satisfaction across a broad range of metrics. Credit unions can use this member feedback to add, eliminate, promote, or refine products and services. Survey responses also help credit unions find problem areas and pain points to be addressed.

Credit union SMS survey alerts for members

David Deckelmann in Survey strategy

Texts vs. Emails: SMS Survey Alerts for Credit Unions

Hey credit unions… Ever thought about what text messages would do for your survey response rate? Well, we’ve made it really easy to find out!