LiveSurvey Blog

David Deckelmann in Credit unions

How (and How Not) to Use Your Credit Union NPS Scores in Board Strategy

One of the worst things a credit union can do with survey results is ignore them. The best thing a credit union can do with survey results is act on them. Simple enough, right? So, as far as relationship surveys are concerned, here’s how to use your NPS scores in board strategy.   If you […]