Credit union member experience (mx) livesurvey

David Deckelmann in Credit unions

How Credit Union Member Experience (MX) Shapes Branches

Surveys can teach your credit union a lot about itself. But what is the purpose of knowledge if not to grow from it? In many cases, monitoring credit union member experience (MX) can shape the branch. The worst thing you can do with a survey is to look at the results and do nothing with […]