credit union member insight

David Deckelmann in Member Insight, Strategic Survey Ideas, Surveys

Peer Benchmarking: How to Gamify Your Credit Union’s Member Satisfaction

Surveying members is one of the best ways of directly measuring your credit union’s member satisfaction. Your survey results can tell you a lot on their own, but they can tell you even more when you compare your performance to that of your competitors. Credit union peer benchmarking can help your team take their services […]