LiveSurvey Blog

David Deckelmann in Strategic Survey Ideas, Surveys

What is the Benefit of Peer Benchmarking?

Peer benchmarking is the process of evaluating your credit union against its competitors. While comparing two or more businesses, you may learn about how well match up against similar organizations. That’s all well and good, but does comparing oneself to the competition help? In this blog, we’ll look at how to use this information to […]

David Deckelmann in Member Insight, Strategic Survey Ideas, Surveys

Peer Benchmarking: How to Gamify Your Credit Union’s Member Satisfaction

Surveying members is one of the best ways of directly measuring your credit union’s member satisfaction. Your survey results can tell you a lot on their own, but they can tell you even more when you compare your performance to that of your competitors. Credit union peer benchmarking can help your team take their services […]