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David Deckelmann in Member Insight, Strategic Survey Ideas, Surveys
Survey Questions to Avoid for Better Credit Union Member Insight
Credit unions frequently give out surveys to their members to gain valuable credit union member insight. However, not all questions are created equal. If you want to make sure the feedback you’re getting is trustworthy, we’d like to caution against certain types of questions. Honest feedback is the best feedback. It’s the only kind of […]