LiveSurvey Blog

David Deckelmann in Member Insight

4 Must-haves for Your “Voice of the Member” Program

Credit unions today must compete with big banks and fintechs alike. To attract and retain members, credit unions must tap into the voice of those members.

David Deckelmann in Credit unions

Better Ways to Connect with the Voice of the Member

In the credit union industry, we like to promote how member centric we are. And when compared to banks, who answer to shareholders instead of members, we’re doing quite well.