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Nps for credit unions from livesurvey

David Deckelmann in Uncategorized

The Ultimate Credit Union NPS Guide (Part 2)

This is Part 2 of a 5-part series about credit union NPS. Read Part 1 here to learn what NPS is!

Credit union nps guide from live survey

David Deckelmann in Survey Metrics

The Ultimate Credit Union NPS Guide (Part 1)

Almost every industry uses the Net Promoter Score (NPS) or something like it to measure customer satisfaction. And credit unions—along with other financial institutions—do as well.