David Deckelmann in Credit unions

How to Plan for the Future with Credit Union Member Surveys

Okay, bear with me on this. I’m going to make up a fake survey for this blog to illustrate how to plan for the future with credit union member surveys. It’s going to get silly and, I hope, informative as well. Before we go too far though, have you read our recent blog about how […]

David Deckelmann in Credit unions

Why Immediate Feedback is Critical for Credit Union Member Surveys

Sometimes it takes a while to get credit union member survey feedback. How long is too long, and what does “too long” even mean for surveys?